Question 1

What kind of maps can I create with Carta Maps?

Accepted Answer

Carta Maps is used to create all kinds of maps: store locators, world maps, infographics and even data visualizations — basically any kind of map with markers, boundaries and custom drawn shapes.

You can share your map in a format that works for you: embed it on a website, password-protect it or share it as a public URL.

Learn more about our uses cases here.

Question 2

Do I need to know any code to build a custom map?

Accepted Answer

Carta Maps makes custom maps easy, no need to understand HTML, Javascript or APIs. If you can use Microsoft Word or Excel, you can use Carta Maps.

Want to learn more? Check out or Learn pages

Question 3

What happens to my maps when I cancel?

Accepted Answer

Your maps will be deactivated— which means the embed code and public URL will be disabled. Your maps will not be deleted. You can upgrade at anytime to reactivate your maps.

Question 4

How do I create a custom map?

Accepted Answer

Building your first custom map is extremely easy.

From your dashboard, https://app.cartamaps.io, you will see an empty page with a button to "Create your first map".
You will be immediately navigated to the map editor, it will default to your geolocated area, cool right?!
At this point, you are ready to add locations and boundaries. Click the "+ Add" button in the sidebar or the "Search" bar on the top inside the map. A popup will appear where you can start your search.

Learn more about creating maps here.

Question 5

How do I embed a map on my website?

Accepted Answer

When your map is ready to be published, embedding your map takes just a single click. You also have the option to embed the full map or, the exact frame on your screen.

Click on the "Share" button on the top right of your screen.
To embed the whole map, select "Link Whole Map" option.
To embed the exact view you are on, select "Link Current View" option.
Go to your website CMS and simply paste in the embed code on to your page.

Learn more about sharing here.

Question 6

I already have data, how do I import it?

Accepted Answer

Importing files is incredibly helpful if your data set is very large but it is not limited to large data sets. You can import a single file or create a data source that is recurring.

As long as your data has a name and an address or latitude/longitude combination you can import up to 1000 points at once.

If your data has an address field, Carta Maps uses geocoding technology to translate that into a latitude and longitude.

Learn more about importing and data sources here.

Question 7

Do I need a Mapbox account or API key?

Accepted Answer

Short answer is no, you don't. You can get started right away without the need of a Mapbox account. Long answer is yes, creating a Mapbox account will allow you to surpass map view limits placed by Carta Maps. It will also give you access to Mapbox Studio to create your own map layer themes that can be imported into Carta Maps seamlessly.

Although our limits are generous, a Mapbox API Key will unlock 50,000 free map views per month.

Question 8

How does Carta Maps compare to My Maps?

Accepted Answer

Google My Maps is a great starter tool but, customization and branding is not it's main goal.

Carta Maps is built on top of advanced branding and customization tools. You can change almost every aspect of your map, from colors to fonts, anything is possible with Carta Maps.

We wrote a whole blog comparing the two, read it here

Question 9

Does Carta Maps work on iOS and Android?

Accepted Answer

Both the web application (where you make maps) as well as the public facing sharable maps are fully responsive. Responsive means that it will automatically resize and change the layout for maximum performance and usability on any device.

In addition, on mobile, we enable geolocation which will allow the users see their current location in relationship to your map.

You have questions, we have answers.